Boone Memorial Hospital Receives National Recognition for Performance Leadership in Patient Perspect

(Pictured left to right: David Gresham, Chief Development Officer; Terri Castle, Chief Nursing Officer; Virgil Underwood, Chief Executive Officer; Mark Linville, Chief Operating Officer)

Today, on National Rural Health Day, Boone Memorial Hospital announced it has been recognized by The Chartis Center for Rural Health and the National Organization of State Offices of Rural Health (NOSORH) for overall excellence in Patient Perspectives, reflecting top quartile performance among all rural hospitals in the nation. Boone Memorial Hospital is among only 14 West Virginia rural providers recognized for overall excellence in 2018.

“We are thrilled to be recognized,” said Boone Memorial Hospital CEO Virgil Underwood. “Patient satisfaction is of utmost importance to us. We strive to continually improve in all aspects of performance and leadership, with patient quality being at the forefront.”

The Performance Leadership Awards are determined each year using iVantage Health Analytics’ Hospital Strength INDEX®, the industry’s most comprehensive and objective assessment of rural hospital performance. Leveraging data from public data sources, the INDEX aggregates data from 50 rural-relevant metrics across eight pillars to derive a single overall percentile rating for all Critical Access Hospitals and Rural & Community Hospitals. The Performance Leadership Awards spotlight top performance in the areas of Quality, Outcomes and Patient Perspective.

“Across the country, rural providers are under tremendous pressure from a variety of market forces. On the day in which we celebrate the power of rural, it’s wonderful to be able to recognize top performers who – despite the challenges – are raising the bar with regard to providing higher quality of care within their communities,” said Michael Topchik, National Leader of The Chartis Center for Rural Health.

About NOSORH

The National Organization of State Offices of Rural Health (NOSORH) was established in 1995 to assist State Offices of Rural Health in their efforts to improve access to, and the quality of, health care for America’s 61 million rural citizens. NOSORH enhances the capacity of SORHs to do this by supporting the development of state and community rural health leaders; creating and facilitating state, regional and national partnerships that foster information sharing and spur rural health-related programs/activities; and enhancing access to quality healthcare services in rural communities.

About The Chartis Group

The Chartis Group® (Chartis) provides comprehensive advisory services and analytics to the healthcare industry. With an unparalleled depth of expertise in strategic planning, performance excellence, informatics and technology, and health analytics, Chartis helps leading academic medical centers, integrated delivery networks, children's hospitals and healthcare service organizations achieve transformative results. The Chartis Center for Rural Health (CCRH) was formed in 2016 to offer tailored services, performance management solutions, research and education to rural hospitals and facilities. Learn more at Chartisrural.com.

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